Unrivaled JD Edwards Support You Can Trust

Spinnaker Support’s JD Edwards third-party software support replaces Oracle’s annual support with more responsive and comprehensive services for less than half the cost.

Thousands of global enterprises in nearly every industry sector have migrated away from Oracle-provided support to Spinnaker Support.

Oracle has put you at a Crossroads for JD Edwards

With its restrictive support policies and limited product roadmap, Oracle is forcing you to a decision on the future of JD Edwards in your organization. No matter which product or version you have, we can support your strategy. Select your product below to learn how.

We Support:

  • EnterpriseOne: 8,9, 8,10, 8,11, 8.11SP1, 8,12, 9,0, and 9,1; All Updates and Tools Releases – Learn more
  • EnterpriseOne: 9,2; All Updates and Tools Releases – Learn more
  • World: A7.3, A8.1, A9.1, A9.2, and A9.3; All Cumulative Updates – Learn more
  • World: A9.4; All Cumulative Updates – Learn more
  • OneWorld: B7.331, B7.332, B7.333 (Xe) and ERP8.0; All Updates and Service Packs – Learn more
  • Asset Lifecycle Management CRM and Order Management
  • Real Estate and Rentals Management
  • Gestion financière
  • Gestion du capital humain
  • Manufacturing and Supply Chain
  • Procurement
  • La gestion de projet
  • Warehouse and Transportation
  • Apparel Management
  • Grower Management
  • Health and Safety
  • OneView Reporting
  • Distribution Management
  • Quality Management
  • Manufacturing Management
  • La gestion de projet
  • Gestion financière
  • Foundation
  • Human Resources Management
  • Payroll and Expense Management
  • Aerospace & Defense
  • Agriculture and Growers
  • Apparel
  • Communications
  • Engineering & Construction
  • Consumer Goods
  • Healthcare
  • High Technology
  • Industrial Manufacturing
  • Life Sciences
  • Natural Resources
  • Real Estate
  • Retail
  • Transport
  • Utilities
  • Wholesale Distribution
  • And more…


World A9.3 & Earlier



World A9.4



EnterpriseOne 9,1 & Earlier



EnterpriseOne 9,2

Why JD Edwards Customers Turn to Spinnaker Support

There’s no denying that Oracle’s Sustaining, Extended, and Premier Support are expensive and limited, especially when it comes to JD Edwards. That’s why now is the right time to break Oracle’s grip on your enterprise software. You deserve better.

Personalized, Rapid Response

Receive immediate assistance, which leads to faster resolution.  

  • We respond to your issues in minutes, not hours, and adhere to strict SLAs 
  • Global 24/7/365 service – whenever and wherever you need it 
  • Your dedicated support delivery manager tracks your needs 
Responsive Service
JDE Expert Staff

JD Edwards Expertise, At the Ready

Work with live, senior JD Edwards engineers you grow to know and trust.  

  • From Day 1, you have an assigned team of JDE experts 
  • Our award-winning JDE team has resolved >99% of all customer issues  
  • Engineers average 24+ years of direct experience with JDE 

Immediate Cost Savings

Stop paying Oracle more each year for support that covers less. 

  • You receive savings of at least 60% on annual support fees. 
  • The pricing model aligns support fees with actual license usage 
  • We adjust support fees if your license structure changes, even mid-contract