Spinnaker Support is a leading Salesforce managed service provider that helps organizations maximize their investment in the Sales Cloud environment through a partnership based on know-how, execution, and service. To remain competitive, you need the skills and foresight to effectively administer, streamline, and upgrade this complex platform.
Le néant des services Salesforce : Why Companies Fail to Keep Up with Salesforce
Salesforce offers a massive array of clouds and applications – but there’s a shortage of qualified professionals to manage this burgeoning ecosystem. Learn how Spinnaker Support has answered the Salesforce service void.
Read the Article- Struggling with inefficient processes?
- Failing to implement workflow improvements?
- Missing important forecasts?
- Lacking visibility into satellite offices?
- Still maintaining sales data in Microsoft Excel?
- Needing upsell and cross-sell data?
Nous contacterYou need expertise to continually improve and manage Salesforce – and there is no reason to do it alone. The Spinnaker Support team assists customers to create, implement, and administer an exceptional Salesforce environment. Start your journey to a better Salesforce experience – talk to our experts today!
« Bien que le calendrier de notre projet ait été serré, Spinnaker Support a été agile dans la conception de sa solution, nous permettant de respecter les délais et le budget. »
- Évaluation de Salesforce AppExchange
Le logo SALESFORCE APPEXCHANGE est une marque commerciale et une marque de service de Salesforce, inc. ou de ses sociétés affiliées et est utilisé ici avec autorisation. Tous droits réservés. Les évaluations Salesforce appexchange constituent les opinions subjectives des utilisateurs finaux individuels en fonction de leurs propres expériences et ne représentent pas les opinions de Salesforce ou de ses affiliés.
« De la découverte des besoins du projet au support de mise en service et à la formation des utilisateurs, Spinnaker Support a vraiment été un partenaire phénoménal. Nous continuerons certainement à travailler avec eux au fur et à mesure que notre plateforme mûrira. »
- Évaluation de Salesforce AppExchange
Le logo SALESFORCE APPEXCHANGE est une marque commerciale et une marque de service de Salesforce, inc. ou de ses sociétés affiliées et est utilisé ici avec autorisation. Tous droits réservés. Les évaluations Salesforce appexchange constituent les opinions subjectives des utilisateurs finaux individuels en fonction de leurs propres expériences et ne représentent pas les opinions de Salesforce ou de ses affiliés.
« L'équipe de Spinnaker Support était précisément composée des stratèges dont notre organisation avait besoin pour cette intégration herculéenne. Leur capacité non seulement à écouter et à faire preuve d'empathie envers nos besoins nuancés, mais à manifester d'une manière ou d'une autre une idéation dans un système tangible était vraiment réconfortante et magique à regarder. »
- Évaluation de Salesforce AppExchange
Le logo SALESFORCE APPEXCHANGE est une marque commerciale et une marque de service de Salesforce, inc. ou de ses sociétés affiliées et est utilisé ici avec autorisation. Tous droits réservés. Les évaluations Salesforce appexchange constituent les opinions subjectives des utilisateurs finaux individuels en fonction de leurs propres expériences et ne représentent pas les opinions de Salesforce ou de ses affiliés.
“Partnering with Spinnaker Support is not just hiring another consultant, but gaining empathetic, knowledgeable, and agile partners that are tremendously invested in the work. We spent a lot of time together working on this system, and I can honestly say it has been a breath of fresh air to work with them and to have gained such wonderful new colleagues.”
- Évaluation de Salesforce AppExchange
Le logo SALESFORCE APPEXCHANGE est une marque commerciale et une marque de service de Salesforce, inc. ou de ses sociétés affiliées et est utilisé ici avec autorisation. Tous droits réservés. Les évaluations Salesforce appexchange constituent les opinions subjectives des utilisateurs finaux individuels en fonction de leurs propres expériences et ne représentent pas les opinions de Salesforce ou de ses affiliés.
« Spinnaker a été le partenaire idéal pour agir rapidement et concevoir une solution Salesforce élégante et efficace qui répondait aux besoins de notre entreprise. »
- Évaluation de Salesforce AppExchange
Le logo SALESFORCE APPEXCHANGE est une marque commerciale et une marque de service de Salesforce, inc. ou de ses sociétés affiliées et est utilisé ici avec autorisation. Tous droits réservés. Les évaluations Salesforce appexchange constituent les opinions subjectives des utilisateurs finaux individuels en fonction de leurs propres expériences et ne représentent pas les opinions de Salesforce ou de ses affiliés.
“The dedicated project team was incredibly knowledgeable about Salesforce and had the necessary system experience to deliver a scalable cloud platform that will continue to grow with our organization.”
- Évaluation de Salesforce AppExchange
Le logo SALESFORCE APPEXCHANGE est une marque commerciale et une marque de service de Salesforce, inc. ou de ses sociétés affiliées et est utilisé ici avec autorisation. Tous droits réservés. Les évaluations Salesforce appexchange constituent les opinions subjectives des utilisateurs finaux individuels en fonction de leurs propres expériences et ne représentent pas les opinions de Salesforce ou de ses affiliés.
- Provide end-to-end Salesforce solutions
- Establish consistent sales processes and progression metrics
- Create insightful reports and dashboards
- Develop and implement a Customer 360 view
- Integrate Sales Cloud with Service Cloud, Community Cloud, Field Service Lightning, and CPQ & Billing
- Enhance quoting and invoicing processes
- Maintain system changes and apply upgrades
- Supplement in-house Salesforce resources
- Connect Salesforce with enterprise systems
World-class Salesforce managed services
We have delivered world-class CRM support, managed services, and consulting for 10+ years.
Standard & specialized Salesforce products
We provide flexible, affordable service options covering five Salesforce products: Service Cloud | Sales Cloud | Experience Cloud | Revenue Cloud | Field Service Lightning.
Flexible, affordable service packages
We are experts in delivering managed services for a wide range of leading software products, both CRM and non-CRM – we help customers best integrate CRM initiatives within their enterprise-wide strategic roadmap.
Proven delivery infrastructure
We have already built a proven global service delivery infrastructure that many Salesforce service providers won’t match for years to come.
- Admin Assistance Package
- Manage & Develop Package
- Agile Team Delivery Package
Augment your existing staff with the skills of an experienced part-time administrator and architect – at a predictable rate. This service package provides access to a trusted partner who will tackle routine tasks and help you take advantage of new Salesforce functions and features.
- Assigned part-time Salesforce Administrator and Salesforce Architect, each with years of experience.
- Comprehensive service catalog covers everything from routine data loads to issue resolution to new feature implementation.
- Covers five standard Salesforce cloud products: Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and Field Service Lightning.
- Release note monitoring and expert recommendations based on your implemented Salesforce products.
- Assistance with Salesforce product analysis, AppExchange analysis, data modeling, and more.
Smooth your transition from using Salesforce as a point solution to a strategic platform. Our Manage & Develop solution provides the dedicated resource blend you need to support the growth of your team and build out an integrated solution architecture that scales with your organization.
- Work with a Salesforce Administrator, a Salesforce Lightning Developer, and a Salesforce Architect to optimize your Salesforce build.
- Includes all features of Admin Assistance package, plus development-specific tasks, such as Lightning Web Components, Lightning Components, Apex, Advanced Trigger Patterns, and integration orchestration.
- Covers five standard Salesforce cloud products: Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and Field Service Lightning.
- Release note monitoring and expert recommendations based on your implemented Salesforce products.
- Proactive advisory assistance and best practices from our teams on improving your Salesforce environment.
- Your assigned Salesforce Architect answers questions and assists with Salesforce product analysis, AppExchange analysis, data modeling, enterprise architecture recommendations, integration pattern creation, solution architecture based on provided use cases, and more.
Work side-by-side with an assigned team that serves as your long-term partner and strategic advisor to address complex/multiple Salesforce instances, high-growth expectations, and increasing demand for innovation across your many lines of business. Your embedded team practices Agile methods and rapid deployment for all your Salesforce needs.
- Work with an assigned, enterprise-level team [combination of Salesforce Administrator(s), Salesforce Lightning Developer(s), and Salesforce Solution Architect(s)] that quickly understands internal development standards, platform architectural direction, and integrated development environments.
- Includes all Manage & Develop package services, plus team-based offerings such as continuous feature delivery, development operations setup, lightning migration, complete data migration, and more.
- Covers five standard Salesforce cloud products: Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and Field Service Lightning.
- Release note monitoring and expert recommendations based on your implemented Salesforce products.
- Proactive advisory assistance and best practices from our teams on improving your Salesforce implementation.
- Your assigned Salesforce Architect answers questions and assists with Salesforce product analysis, AppExchange analysis, data modeling, enterprise architecture recommendations, integration pattern creation, solution architecture based on provided use cases, and more.