What Are Managed Services – and How Do They Benefit Your Business?
“Managed services” means outsourcing technical and application functions and processes to third-party company, a Managed Service Provider (MSP).
- NOTRE APPROCHE
- THE BENEFITS
Serving the full spectrum of database services.
For open source databases, Spinnaker Support offers SpectrumDB technical managed services. With Spectrum Managed Services, your IT team can offload many of its manual and time-consuming operational tasks to a trusted managed services partner (MSP).
Unlike conventional software support, which is triggered by an incident or service ticket, managed services are ongoing, proactively-planned activities. Managed services includes updating, monitoring, and tuning, which are all performed regularly by an external team of ITIL Level 2 and Level 3 engineers.
Spinnaker Support assists organizations like yours by augmenting staff, filling capability gaps, monitoring performance, and improving overall operability. The upside: operational efficiency, reduced downtime, and happier users – all without having to hire and retain additional staff.
Enterprises of all sizes and from all industries commonly contract with MSPs as an affordable way to quickly gain reliable access to technology expertise and 24/7 assistance.
Your number one task is to have your databases operating at peak performance. But with time and budget constraints, you’re also forced to prioritize competing initiatives such as interoperability, scalability, upgrades, readiness, and security.
SpectrumDB managed services resolve the struggle between what you need to do and what you can afford to do by providing the full range of assistance, from 24/7 monitoring to full system management. We help by:
- Optimizing processes and increasing your operational efficiency
- Monitoring and proactively resolving developing issues
- Freeing up your IT staff to perform other valuable tasks
- Providing you with a reliable fee structure and justifiable ROI
Pourquoi choisir Spinnaker Support
Services orientés ITIL, adaptés à vos bases de données et à vos opérations
Livrés selon les besoins
Services managés de base de données réactifs fournis 24 h/24, 7 j/7 et 365 j/an
Équipe d'ingénierie mondiale
Niveaux 2 et 3, avec en moyenne plus de 20 années d’expérience
Escalade, si nécessaire
Possibilité de mobiliser du personnel expert de niveau 4 pour les problèmes plus complexes
Assistance « à vie »
Extending your database performance for as long as you need
Solution à fournisseur unique
Regroupez vos services et conseils auprès d‘un seul partenaire de confiance
PRÊT POUR UNE EXPÉRIENCE D’ASSISTANCE HORS PAIR ?
Request a complimentary consultation to learn more about how we deliver exceptional database managed services, personalized for your enterprise needs.