The Skeptic’s Guide to Third-Party Oracle Support

Learn the answers to these questions and more:

  • L'assistance tierce est-elle légale et acceptée par le marché et Oracle ?
  • Who can provide better support than the publisher who wrote 
    the software?
  • Notre productivité ne sera-t-elle pas affectée si nous ne pouvons pas accéder à My Oracle Support ?
  • Without security patches, how can you protect my applications?
  • Ma relation avec Oracle ne sera-t-elle pas affectée si je quitte l'assistance Oracle ?

Unsure about third-party Oracle support? Our guide addresses 15 of the most frequently-asked questions about alternative Oracle support – ones that you may have as well. If you’re skeptical, or know someone who is, then this guide is perfect for you.


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Throughout the Skeptic’s Guide, we offer tips, recommendations, and links to other resources that can help you determine if third-party Oracle support is a good fit for your organization.

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