Blog

May 28, 2020

Profil de leadership : Shawn du Plessis, VP, SAP Global Support Services

2020-05-28T09:46:23-07:00

Shawn du Plessis, VP, SAP Global Support Services at Spinnaker Support, has developed and managed our SAP Support Services team since 2012.

28 mai 2020 EN SAVOIR PLUS

May 21, 2020

Employee Spotlight Series: Priyanka Ravishankar, SAP Senior Technical Architect

2020-05-21T08:01:08-07:00

Third-party software support is different from SAP-provided support in many ways.

21 mai 2020 EN SAVOIR PLUS

May 19, 2020

Is Your Oracle WebLogic App Server Under Attack?

2020-05-19T12:16:30-07:00

Addressing any security vulnerability warrants a holistic view to the problem, taking a surgical resolution approach that causes minimal disruption.

19 mai 2020 EN SAVOIR PLUS

May 14, 2020

Gartner Publishes Research that Explores Ways to Cut Software and SaaS Costs in Times of Crisis

2020-05-13T10:37:55-07:00

If your organization has been experiencing financial disruption as a result of the global economic downturn, you could find cost relief by addressing your current software and SaaS agreements.

14 mai 2020 EN SAVOIR PLUS

May 12, 2020

“Follow the Sun” Support Delivers Service Any Time and Any Place

2020-05-13T08:10:27-07:00

Call it what you will – around the clock, 24/7/365, or follow the sun – it all comes down to the same thing for us at Spinnaker Support: complete coverage for our customer’s support and service needs.

12 mai 2020 EN SAVOIR PLUS

May 1, 2020

Employee Spotlight Series: Darren Evans, JD Edwards CNC Analyst

2020-05-01T09:43:07-07:00

One of the great benefits of third-party software support is that each customer is assigned one or more named support engineers.

1 mai 2020 EN SAVOIR PLUS

Apr 23, 2020

Salesforce Tech Topic: Queueable Transaction Finalizers

2020-04-23T11:00:36-07:00

Transaction Finalizers Keep the Ball Rolling If you have ever used the Salesforce queueable interface and wished you could daisy chain actions or react to uncatchable errors, well buckle up, because Salesforce just released a new pilot feature called “Transaction Finalizers,” which enables you to do just that!

23 avril 2020 EN SAVOIR PLUS

Apr 21, 2020

Applying Third-Party Oracle and SAP Support to Reduce Costs in Unprecedented Times: Part 3 – Engage Your Stakeholders

2020-04-23T07:46:32-07:00

It appears that COVID-19 cases, hospitalizations, and deaths are on the decline in many regions, which is wonderful news.

21 avril 2020 EN SAVOIR PLUS

Apr 16, 2020

Applying Third-Party Oracle and SAP Support to Reduce Costs in Unprecedented Times: Part 2 – Time Is of the Essence

2020-05-13T13:58:42-07:00

16 avril 2020 | Jim Nollsch | CFO  As the COVID-19 pandemic maintains its grip, finance leaders are pressured to look at every option available to reduce costs and better manage cash flow.

16 avril 2020 EN SAVOIR PLUS

Apr 7, 2020

Applying Third-Party Oracle and SAP Support to Reduce Costs in Unprecedented Times: Part 1 – Cash is King

2020-05-13T13:57:34-07:00

A 3-Part Blog Series for CFOs COVID-19 is an equal opportunity enemy.

7 avril 2020 EN SAVOIR PLUS

Apr 2, 2020

How IT Can Make A Fast Transition to Third-Party Oracle Support

2020-04-22T08:22:47-07:00

The worldwide viral pandemic has many IT organizations cruising full sail into dangerous and uncharted waters.

2 avril 2020 EN SAVOIR PLUS

Mar 26, 2020

An Update on Spinnaker Support’s Continued COVID-19 Response

2020-03-27T07:25:40-07:00

Last week, I outlined our company response to the unique and challenging circumstances resulting from the COVID-19 global pandemic.

26 mars 2020 EN SAVOIR PLUS

Mar 17, 2020

Profil de leadership : Chad Stewart, VP, Global SaaS Support Services

2020-03-17T08:46:02-07:00

As Spinnaker Support’s Vice President, Global SaaS Support Services, Chad Stewart is responsible for all SaaS business development activities, services delivery, and organizational development.

17 mars 2020 EN SAVOIR PLUS

Mar 15, 2020

Spinnaker Support’s Response to COVID-19

2020-03-16T06:57:30-07:00

“The COVID-19 virus presents a unique challenge for companies, the markets, and society in general.

15 mars 2020 EN SAVOIR PLUS

Mar 11, 2020

Étude de cas : How a Healthcare Insurance Provider Adopted Spinnaker Support’s Full Blend of Oracle Database & Technology Services

2020-03-11T13:27:58-07:00

Rest assured: there is no straight and narrow pathway that leads from Oracle-provided support to third-party software support.

11 mars 2020 EN SAVOIR PLUS

Mar 5, 2020

How Spinnaker Support Monitors JD Edwards ALL the Time

2020-03-12T14:11:22-07:00

As part of the proactive nature of support and managed services at Spinnaker Support, we are often asked to “monitor the system.”

5 mars 2020 EN SAVOIR PLUS

Feb 27, 2020

Why We Invest in ISO Certification

2020-03-05T14:28:49-07:00

We’re very proud that Spinnaker Support was the first in our industry to achieve both ISO 9001:2015 (quality management) and ISO/IEC 27001:2013 (data security) certifications.

27 février 2020 EN SAVOIR PLUS

Feb 12, 2020

SAP’s Revised 2027 Support Deadline: What They’re Saying and What It Means for You

2020-02-12T12:10:44-07:00

Last September, I presented a video “SAP’s 2025 Deadline: Real or Not Real?”,

12 février 2020 EN SAVOIR PLUS

Feb 6, 2020

It’s Time to Cut the Cord with Oracle-Provided Support

2020-02-12T13:32:23-07:00

“Cutting the cord” has become common in our personal lives.

6 février 2020 EN SAVOIR PLUS

Feb 5, 2020

What We Mean by “Covering the Entire Oracle Technical Stack”

2020-02-12T13:31:52-07:00

At Spinnaker Support, our third-party Oracle support and managed services cover far more than just the application layer.

5 février 2020 EN SAVOIR PLUS

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Nos clients évaluent régulièrement notre support primé avec un taux > 98 % de satisfaction. Discutons afin de déterminer si Spinnaker Support convient à vos besoins.

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